Active Listening

It’s not enough to ask the right questions, you also need your interviewers to listen deeply to all verbal and non-verbal information provided in an answer. In the interview skills training, we’ll practice interpreting and matching body language in a professional context.

Beyond body language, active listening also means listening to the entire answer a candidate gives. We work to squash bad listening habits like only listening partway through an answer.


Interview Planning

Once interviewers are confident with their active listening skills, they’re prepared to ask great follow-up questions. The workshop will teach a simple framework for knowing when and how to ask timely and specific follow-up questions. These follow-ups help clarify assumptions and reduce the opportunities for unconscious bias to sneak into your interview process.

We’ll also present techniques to help interviewers steer their interview conversations to achieve set goals. This skill helps your team create a consistent interview experience across multiple interviewers.


Unconscious Bias and Values Alignment

We’ll work to align your team on how to consistently use these new interview tools to clearly and consistently identify company values across a diverse group of candidates.


In the weeks after this training, I have seen my team using the strategies we learned to prepare interview plans for new roles. Participants have been a lot more confident and enthusiastic going into interviews.
— Mode Analytics Talent Leader

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