The Cleveland Clinic is incorporating improv training into doctor/patient communication training workshops. Their aim is to help doctors develop skills to make interactions with patients more collaborative, empathetic and ultimately improve patient outcomes.
The class paired up for one exercise, in which one person was of present times and the other played the role of a Rip Van Winkle character who was waking up after being asleep for 200 years.
“So we had to put ourselves in that position of someone who had no comprehension of cell phones, for example, or televisions...The analogy then would be trying to put yourself in the position of a person with no medical experience and trying to explain a complex procedure or a complex diagnosis.”
Read the full article from Crain's business here.
Dr. Paul Ekman, best known for furthering our understanding of nonverbal behavior, trains others on the inter-workings "micro expressions" and the emotions that lie just beyond each raised eyebrow or pursed lip.