Face to Face training for a virtual team
Meetings at Jhana frequently involve at least one remote participant. With so much virtual collaboration, many of the critical pieces of non-verbal communication get left behind. Facial expressions, body language and tone of voice are filtered through phone calls, emails and texts, which can leave subtlety behind in favor of expedience.
- “Storytelling” – Using the “Color/Advance” concept (see sidebar), Jhana team members practiced co-creating stories and narratives in groups. These group storytelling activities encouraged people to stop pre-judging ideas and instead focus on adding to a conversation by building off the ideas of teammates.
- “Active Listening” – Participants learned new active listening methods designed to improve verbal and non-verbal listening with colleagues. The Jhana team practiced identifying facial expressions and body-language reactions and brainstormed ways to inject non-verbal cues into non-face-to-face meetings.
- “Collaborative Conversations” – Using “Yes, And” thinking, participants tested new techniques for brainstorming and extemporaneous speaking