Conflict Management

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While many people fear it, managing conflict in the workplace can help employee productivity and professional development. Our training on conflict management strategies leads to creative and effective solutions that drive business growth.

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What you will learn

In this interactive, fast-paced workshop, your team will learn tools to:

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  • Understand the five primary modes of conflict

  • Assess a conflict and choose an effective approach

  • Implement a collaborative approach to conflict management

  • Prepare for difficult conversations with colleagues

  • Apply these techniques to company-specific case studies

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Get in touch

Learn more about our Conflict Management trainings.

 
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Dave is a great facilitator who finds fun and exciting ways to deliver content. He is flexible and responsive to our changing needs and really took the time to understand our goals and values for training great employees.
— Learning and Development Manager, Oak and Reeds Client
 

Oak and Reeds blog

Learn more about Conflict Management.

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Why “Yes, And” Needs a Reboot

The concept of “Yes, and” has been, in my opinion, beaten to death in the business community. That’s in no small part thanks to to consultants and trainers (like me!) who use this concept as a panacea for solving collaboration skill-building challenges.

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Let's Practice: Status "Cards"

This exercise is called “Status Cards.” I’m handing out a card to each person. Don’t look at it. What you’ll do is hold it up on your forehead facing out. Everybody you interact with in this exercise will see your card except you.